Travelers can now speak with a licensed travel insurance agent 7 days a week, Monday - Thursday 7 a.m. 12 a.m., and Saturday and Sunday from 9 a.m. 9 p.m.
executive director Richard Lloyd said: "Going on holiday is meant to be a pleasure but there is nothing fun about being whacked with a costly call. "It's a disgrace that people face bumper bills just to ask a question or make a complaint about their travel booking. "The Government should close the loophole that allows travel companies to use costly phone numbers without delay." Airlines including Ryanair, Monarch, FlyBe, KLM, Aer Lingus and Lufthansa also use 0871 numbers for reservations, complaints or other customer inquiries.
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